rg77 Terms & Conditions

rg77 is an online betting and casino platform in Bangladesh. The platform is operated by rg77, and these terms and conditions ("Terms") form a binding agreement between the user and rg77. These Terms apply to all products, services, the website, and the mobile version.

We reserve the right to change, amend, or update these Terms at any time. Continued use of the platform after an update will be considered your acceptance of the revised Terms. We therefore recommend reviewing this page regularly.

---

2.1 Age Requirement

You must be at least 21 years old to use the rg77 platform. Accounts belonging to minors will be closed immediately and any deposited funds will be returned.

2.2 Number of Accounts

Each user may operate only one account. Creating multiple accounts by the same person, the same household, or from the same device is strictly prohibited. If this rule is violated, rg77 reserves the right to suspend or close all associated accounts.

2.3 Accuracy of Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in the account being closed and deposited funds being forfeited. Relevant documents may be requested at any time for identity verification.

2.4 Account Security

It is your sole responsibility to keep your login credentials (username and password) completely confidential. Sharing or transferring this information to any third party is prohibited. If you suspect unauthorized access, notify our support team immediately.

3.1 Accepted Payment Methods

rg77 currently supports the following payment methods:

• bKash — Mobile financial service
• Nagad — Mobile financial service
• Rocket — Dutch-Bangla Bank mobile banking
• Upay — Mobile payment service
• Bank Transfer — Major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank

3.2 Minimum Deposit & Withdrawal

The minimum deposit is ৳300 and the minimum withdrawal is ৳800 for all payment methods. Transactions below these amounts cannot be processed.

3.3 Withdrawal Timeframe

rg77 typically completes withdrawals within 1 hour. Additional time may be required for identity verification or security review. rg77 does not charge any extra fee for processing withdrawals, however the bank or mobile operator may apply their own charges depending on the payment method.

3.4 Transaction Restrictions

If suspicious financial activity is detected, rg77 reserves the right to temporarily hold any transaction and may request additional verification. If fraudulent activity is confirmed, the associated funds may be forfeited.

4.1 Welcome Bonus

New users at rg77 receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 adds a ৳1,000 bonus, giving a total balance of ৳2,000. For deposits of ৳22,000 or more, a maximum bonus of ৳10,000 applies, giving a total of ৳32,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25x (applied to the bonus amount only — not to the combined sum of deposit and bonus). Example: if you receive a ৳1,000 bonus, you must place ৳1,000 × 25 = ৳25,000 in bets before winnings from the bonus become withdrawable.

4.3 General Bonus Terms

• Each bonus offer can be claimed once only.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• Attempting to claim bonuses through multiple accounts may result in all associated accounts being closed.
• Bonus offers have a fixed expiry period; once expired, the bonus and any associated winnings will be cancelled.
• rg77 reserves the right to change, suspend, or discontinue any bonus program.

4.4 VIP Program

rg77's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier — Bronze offers up to 0.2%, Silver 0.4%, Gold 0.6%, Platinum 0.8%, and Diamond 1.0% weekly cashback. Full details on VIP benefits and rewards can be found in the rg77 VIP section.

5.1 General Betting Policy

Placing a bet on rg77 automatically subjects you to the specific rules of the relevant game or event. rg77 reserves the right to cancel or correct any bet where incorrect odds or payouts were displayed due to software errors, technical issues, or human error.

5.2 Bet Cancellation

Bets may be cancelled and funds returned in the following situations:

• If the bet was not properly registered due to a technical error
• If the event did not take place by decision of the referee or a regulatory body
• If it is proven that clearly incorrect odds were displayed

5.3 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Strategic betting to exploit bonuses (bonus abuse)
• Using computer software, bots, or automated strategies to place bets
• Placing bets on opposing outcomes of the same event from multiple accounts
• Match-fixing or misuse of insider information
• Attempting to gain account benefits through fraudulent means

rg77 uses SSL encryption and modern cybersecurity technology to protect your personal information and financial data. We never sell your information to third parties.

However, information may be disclosed in the following cases:

• Upon request by government or regulatory authorities to fulfil legal obligations
• To assist in investigations of fraud or money laundering
• To trusted third parties required for platform operations (under strict confidentiality agreements)

For more details on privacy, please visit our Privacy Policy page.

rg77 is firmly committed to responsible gambling. We believe that playing in moderation for entertainment is the foundation of a healthy experience.

• You can set a deposit limit on your account at any time.
• It is possible to deactivate your account for a set period using the self-exclusion feature.
• If you need help managing your betting, please contact our support team.

To learn more about responsible gaming, visit our Responsible Gaming page.

8.1 rg77's Rights

rg77 reserves the right to temporarily suspend or permanently close any account without prior notice in any of the following situations:

• In the event of a breach of any clause of these Terms
• Upon suspicion of fraudulent or illegal activity
• In cases of false identity or information being provided
• When required to fulfil a legal obligation

8.2 User Rights

You may request account closure at any time. Any pending bets will be settled before the account is closed. A valid balance will be returned subject to applicable conditions being met.

All content on the rg77 platform — including logos, designs, software, text, graphics, and other elements — is the intellectual property of rg77. Reproducing, distributing, or using these for commercial purposes without prior written permission is strictly prohibited.

Third-party game software (such as Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) is the property of the respective providers and is governed by their own terms and conditions.

rg77 is not liable for:

• Bets lost due to internet disconnection or technical errors
• Software errors or outages from third-party game providers
• Losses resulting from unauthorized third-party access to an account
• Any unforeseen circumstances beyond our control (force majeure)

In all circumstances, rg77's maximum liability shall not exceed the amount deposited in the relevant transaction.

If you have any questions or complaints about these Terms, please contact our support team. rg77's support team is available 24/7 in both Bengali and English.

• Live Chat: Via direct chat on the website, 24 hours a day, 7 days a week
• Email: [email protected]

After a complaint is submitted, our team will work to resolve it as quickly as possible. Complex matters may take some time to review.

These Terms and any matters relating to the user relationship will be governed by the general principles of international commercial law.

If a dispute arises, resolution will first be attempted through negotiation. Users may raise any complaint through our support channels. If a resolution cannot be reached through negotiation, the dispute will be settled through international commercial arbitration.

If any part of these Terms is found to be invalid or unenforceable, it shall not affect the validity of the remaining terms.

13.1 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between the user and rg77, and replace any prior oral or written understandings.

13.2 Assignment of Rights

Users may not transfer any of their rights or obligations under this agreement to a third party. rg77 reserves this right with appropriate notice.

13.3 No Waiver

If rg77 does not enforce any term in a particular instance, this shall not be considered a waiver of that term for future enforcement.

13.4 Language

The Bengali version of these Terms is the authoritative version. In the event of any conflict with a translation in another language, the Bengali version shall prevail.